FAQ
Frequently Asked Questions
Buying, financing, service and owner tips from the Great American RV team.
About Great American RV
Why should I buy from Great American RV SuperStores?
Great American RV has been family owned and operated since 1984. We are a nationally ranked Top 50 RV Dealership with more RVTI-certified technicians than any other dealer in the Priority RV Network. With 9 locations across the Gulf Coast, we offer local expert sales, service, and parts support close to home.
About usWhere are your RV dealerships?
We have 9 locations across the Gulf Coast: Breaux Bridge and Hammond, Louisiana; Hattiesburg and Tupelo, Mississippi; Calera, Grand Bay, Heflin and Huntsville, Alabama; and DeFuniak Springs, Florida.
Find a locationWhat are your store hours?
Sales: Monday through Saturday, 8 AM to 6 PM. Service: Monday through Saturday, 8 AM to 5 PM. Closed Sunday.
Store phone numbers and directionsDo you offer a military discount?
Yes — Great American RV offers a 10% military discount on service and Camping Store purchases at every location.
Camping StoreShopping for an RV
Does Great American RV sell both new and used RVs?
Yes. We offer a large selection of both new and pre-owned RVs across all 9 of our Gulf Coast locations in Louisiana, Mississippi, Alabama, and Florida. Browse all inventory online or visit any location.
Browse all inventoryWhat kinds of RVs do you sell?
New and pre-owned RVs across every class: Class A, Class B and Class C motorhomes, travel trailers, fifth wheels and toy haulers.
Shop RVs for saleWhat RV brands does Great American RV carry?
We are an authorized dealer for 11 trusted RV brands: Airstream, CrossRoads, Dutchmen, Entegra Coach, Grand Design, Heartland, Jayco, Keystone, Thor Motor Coach, Tiffin, and Venture RV. We partner with the industry's most trusted manufacturers to bring you quality and selection.
See our brandsWhat is a good Jayco dealer in Louisiana?
Great American RV SuperStores is a top-rated authorized Jayco dealer in Louisiana with locations in Hammond and Breaux Bridge. We carry Jayco travel trailers, fifth wheels, toy haulers, and motorhomes — new and pre-owned.
Shop Jayco RVsFinancing
Does Great American RV offer financing? Can I apply online?
Yes. We work with multiple lenders to help you find the best rate regardless of credit history. You can start the pre-qualification process online or apply in person at any of our 9 Gulf Coast locations.
Apply for financingHow do I get a trade-in value for my RV?
Give us a call at (844) 642-4949 with your RV's year, make, model and condition, and one of our RV experts will go over a cash offer with you. We also handle the title work and pay off existing loans.
What credit score do I need to finance an RV?
We work with lenders for all credit tiers — from 580 and up. Higher scores get better rates, but we have programs for new buyers and credit-rebuilding situations too.
How long are RV loan terms?
Most RV loans run 10 to 20 years depending on the unit price and lender program. Longer terms keep payments low but cost more in interest over the life of the loan.
Do I need a down payment?
Most RV financing requires 10–20% down, but qualified buyers can sometimes finance with less. Larger down payments lead to better rates and lower monthly payments.
Service & Parts
Where can I take an RV for repairs on the Gulf Coast?
Great American RV SuperStores has full-service repair centers at all 9 locations across Louisiana, Mississippi, Alabama, and Florida. Our RVTI-certified technicians service all makes and models — warranty work, generator service, roof repairs, A/C, electrical, and winterization.
RV serviceHow do I schedule RV service?
Book online through our Schedule Service page or call your nearest store's service department. Service is open Monday through Saturday, 8 AM to 5 PM, with RVTI-certified technicians.
Schedule serviceWhen should I schedule annual service?
Spring (March–May) or fall (September–October) for most owners on the Gulf Coast — that's pre-camping season and post-camping season. We recommend an annual once-over including roof sealant inspection, slide topper check, brake/bearing service on towables, generator service on motorhomes, and a full appliance test.
Do you sell RV parts and accessories?
Yes. Each store has a walk-in parts counter for parts and accessories, and the team can special-order what isn't in stock.
Camping StoreWhat does the Priority RV Network coverage actually include?
If you buy a new RV from any Great American RV location (except Huntsville, AL, which is not a Priority RV Network member), you're automatically a Priority RV Network member. That means service-anywhere coverage at any Priority dealer nationwide — you go to the front of the service line wherever you travel.
Priority RV NetworkRV Owner Tips
Where is the GFCI reset button on my RV?
Most RVs have one main GFCI outlet in the bathroom. When the bathroom outlets, kitchen outlet, or outside receptacle go dead at once, pressing the GFCI reset on that single bathroom outlet usually restores everything. If the reset won't hold, you likely have a moisture issue at one of the downstream outlets.
My slide-out won't retract — what should I check first?
Three things, in order: (1) battery voltage (slides need 12V+ to retract; low batteries are the most common culprit), (2) leveling jacks (most slides are interlocked with the jacks — if you tried to retract before raising the jacks fully, the system inhibits the slide), (3) the slide override switch on the controller. If those don't fix it, give us a call.
How do I sanitize my fresh water tank after winter storage?
Drain everything. Mix 1/4 cup household bleach per 15 gallons of tank capacity, top off the tank with fresh water, run the bleach mixture through every fixture until you smell it, then let it sit 4 hours. Drain, refill with fresh water, run that through every line twice. Done.
Why is my black-tank sensor reading "full" when it's empty?
Toilet paper and waste residue stick to the sensor probes inside the tank. The fix is to fill the tank halfway with water + a sensor cleaner (Happy Camper, Unique, or similar), drive around for a few miles to slosh it, then dump. 90% of false-full readings clear with one cleaning cycle.
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